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How I work with my results
Understanding and Interpreting Values
Understanding and Interpreting Values
Index values (%)
Mean value
Interpreting dispersion in bar charts
NPS® - Net Promoter Score
Count Net Promoter Score (NPS)
Validity and reliability
Touchpoints and driving factors
eNPS - Employee Net Promoter Score
pNPS - Product Net Promoter Score
Margin of error
eNPS Touchpoint/employee journey