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  2. Technical articles

Technical articles

Information about the service

  • Customize the logo per recipient
  • Status codes for email delivery
  • Language Support and Language Selection
  • How long can responses be given to an open-text question?
  • Web browser support
  • IP numbers for firewall rules
See all 8 articles

Integration with other systems

  • Insight Pulse Integration
  • Replace existing integration with Bright
  • Integration with Telia ACE
  • Web addresses used by the system
  • Integration with Zendesk
  • Integrate with Quicksearch
See all 9 articles

Control methods for sending out

  • Recipient numbers for SMS
  • Format of SMS sender
  • Sign email with DKIM
  • Sending emails with our own domain
  • Send email surveys via your own server
  • Send SMS via your own provider

Operational reliability, SLA and Support

  • Operational reliability
  • Service Level Agreement (SLA)
  • Support for the Service
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