For organizations currently using customer service tracking via Bright and feeling stuck or unable to progress with their customer service tracking, we offer a simple conversion.
Quicksearch has made it easy to switch your existing connection to Bright's API by simply changing the web address in the integration. Bright's API is mirrored at Quicksearch so that you can make a smooth transition without an IT project.
Quicksearch offers several different solutions for customer service surveys and can demonstrate the significant value of customer service by combining measurement data from customer surveys/relationship surveys, churn/exit surveys to show the impact of customer service.
It is easy to track activities and their effects, such as the impact of closed-loop work on the entire customer relationship.
Contact your account manager or Quicksearch's sales representative for more information on how you can get more value from your customer service survey.