Quicksearch has a ready-made integration with the Telia ACE customer service system.
So, it's very easy for you as a user of Telia ACE today to activate automatic follow-up of customer service cases from, for example, email or telephone support.
There is a ready-made connection to send closed cases to Quicksearch for subsequent distribution to customers. Quicksearch allows you to create selection rules to avoid sending too many surveys to the same individuals if they frequently return.