Together with our surveys, we also include an unsubscription link where the respondent can choose to unsubscribe from future mailings.
Email Campaigns
For email campaigns, the link is available in the message and usually in the footer of our templates.
SMS Campaigns
When sending SMS campaigns, we recommend placing the link on the survey's landing page to avoid the unsubscription page being presented as a preview link in the message. We encourage recipients to start the survey instead of prompting them to unsubscribe. Do not place the link absolute last in the SMS message due to phones creating link previews: More information about link previews in SMS.
To shorten unsubscription links in SMS, you can use the link format: https://fdbck.se/u#recipients_code#